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Why Your Small Business Needs KPIs That Actually Mean Something

If you run a small business, you’ve probably heard about digital marketing and analytics, things like website visits, social media likes, maybe email open rates. But here’s the problem most small business owners run into when it comes to understanding marketing and its goals for their business. Metrics like website visits and social media likes…
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The Hub and Spoke Model in Digital Marketing

Steven Jackson in his book Cult of Analytics: Data Analytics for Marketing defines the hub-and-spoke model as a network design where a central core, the hub, connects to multiple outlying points, the spokes, rather than having every point connect directly to each other. Logistics companies use it to route shipments through a central warehouse. Airlines use it to route passengers through…
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Learning to Choose Intentionally

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What Running Is Teaching Me About Consumer Behavior

Recently, I have been striving to be more intentional and proactive about my wellness. As part of these efforts, I began experimenting with running and decided to sign up for my first 15K. Like many things worth doing, it started with curiosity. I have always been active in one way or another, but running never…


